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Methodology

Online research hub

Rather than set up a new community from scratch for every project, the Hub gives teams a permanent home on the incling platform from which any number of ad hoc studies can be launched throughout the year.

About this methodology

One space for a year of research

Access to a Hub is structured around a package of research days, there are no restrictions on how those days are used. You can run a three-day pop-up concept test in Germany, a two-week diary study in the UK, and a video focus group programme in Brazil, all from the same environment, without re-negotiating a contract for each one.

For research agencies, the Hub removes the operational friction of client projects. For in-house teams, it makes insight faster and more responsive, rather than a briefing-to-fieldwork cycle that requires a new set up each time. The Hub also simplifies stakeholder access and confidentiality, clients and internal stakeholders can be given controlled visibility into relevant projects.

At a glance

  • Model Package of research days
  • Restrictions None on how the days are used
  • Projects Any number across the year
  • Markets Any, from one environment
  • Access Controlled stakeholder visibility

Ideal use cases

Best for

The Hub fits teams running multiple projects across a year who want one space, one contract, and the freedom to launch studies on demand.

Research agencies with a client portfolio

Run multiple client projects from a single platform environment, with separate communities for each client and the ability to activate new studies quickly without a new commercial negotiation each time.

In-house insight teams with recurring needs

Replace the slow, ad-hoc process of commissioning individual studies with a standing research capability that can be activated quickly.

Multi-market research programmes

Run studies across several markets simultaneously from a single hub. Consistent methodology, comparable data, and no need to manage separate suppliers in each country.

Always-on insight alongside periodic deep dives

Combine an ongoing community with the same audience with occasional ad hoc deep dives with specific sub-segments or customer groups who need to be recruited for a one off engagement, all from the same Hub.

Ready to run a year of research from one space?

Talk to the team about your project pipeline and we will help you size a Hub around the way your team works.